We, at Platinum, know how important it is to have a sense of belonging and to be able to use your divine gifts to their fullest capacity. We offer an establishment where our staff can grow, connect, and achieve. Platinum Beauty Bar & Spa is more than a place to work; we pride ourselves on the growth of our team members and our team striving to be the best that they can be.
Be a part of the team: We are always looking for professional, accountable individuals that will provide top-tier service to our customers. From service to management, we all staff must be friendly and services oriented, and have a desire to go above and beyond for our guests.
Our vision is to create an environment where employees can grow and learn and provide all of our guests with the utmost respect and a top-shelf customer care experience.
FRONT DESK RECEPTION
This position is the first smiling face for guests entering the main portion of Platinum. This position must be knowledgeable of all Platinum services and offerings. A few of the responsibilities of the front desk receptionist will be to greet all guests, direct guests to the upstairs suites, answer phone calls, schedule appointments and seat guests in the nail bar and provide them with drinks while they wait.
The moment a guest steps into our spa, they walk into a memorable experience. As a Spa Receptionist, you’ll the first point of contact to this experience and the person that they must trust to offer service insights and confidently handle transactions. You will be responsible for answering and transferring all incoming calls courteously and professionally, giving information, direction, and other appropriate assistance to residents, staff, guests, and vendors. You will also perform a variety of clerical duties as assigned by the spa.
You will help create a pleasant and memorable stay for our guests. You will be responsible for providing our guests with a warm atmosphere that makes our guests feel welcome. You will be responsible for waiting on our guests hand and foot toensure that they are immersed in the ultimate customer service experience. You will work closely with the technicians and the chef to ensure that the flow of services is carried out seamlessly. You will work to ensure that any issues that arise are handled and are not felt by the guests. Must be 21 and must be able to obtain an alcohol handlers permit. Server experience is helpful.
LICENSED MASSAGE THERAPIST
Our Massage Therapists will provide services that include performing professional and quality massage while utilizing approved techniques within the scope of practice and licensing and in alignment with policies and protocols in our franchised location as well as designing specific sessions based on member’s/guest’s individual needs. Must be licensed and have prior massage therapist experience.
Our licensed aestheticians will provide skin care services, including facials, body treatments, and hair removal by consultations. They will make professional product recommendations to guests and uphold the standards and guest processes of Platinum Beauty Bar & Spa while consistently increasing guest retention, service, and product sales.
LICENSED NAIL TECHNICIAN
Our licensed nail technicians will provide manicure and pedicure services to our guests such as cleaning, filing, trimming, polishing, and repairing fingernails and toenails. They will offer professional treatments to clients, such as applying artificial nails or moisturizing hands and feet and sell additional services and products